How can we help?

Most answers are right here. If yours isn’t, email us.

Email support

Please include your device model and a short description of the problem.

swipeawaysupport@gmail.com

Using SwipeAway

How does SwipeAway work?

Swipe through your photos one at a time. Swipe right to keep a photo and swipe left to delete it.

Can I undo a swipe?

Yes. Tap the undo button on the swipe screen to go back to the previous photo and change your decision.

What are bookmarks?

Bookmarks save photos you want to come back to later. Tap the bookmark icon while swiping, then find your saved photos in the Menu.

Your photos

Are my photos deleted immediately?

No. Photos you delete move to the Recently Deleted album in the Photos app. They stay there for up to 30 days before your device permanently removes them, so you can recover anything you deleted by mistake.

Do my photos leave my device?

No. SwipeAway works on your device and does not upload your photos. Our Privacy Policy explains what data the app does collect.

Subscriptions and billing

How do I cancel my subscription?

Open the Settings app, tap your name, then tap Subscriptions and choose SwipeAway. Deleting the app does not cancel your subscription. You keep access until the end of the current billing period.

How do I get a refund?

Apple handles App Store payments and refunds. You can request a refund at reportaproblem.apple.com.

I paid but the app is asking me to subscribe

Tap Restore Purchases on the subscription screen while signed in with the Apple Account you used to subscribe. If that doesn't work, email us.